FAQs for Valid UPI
Sample FAQs for website as per Annexure F of SEBI circular
Is it compulsory for the investors to use the new handle only?
Investors can choose their preferred mode of payment, such as UPI, IMPS, NEFT, RTGS, or Cheques. If an investor opts to use UPI for payment to registered intermediaries, then they have to do so only using the new UPI IDs allotted to registered intermediaries.
What should I check while making payment using the new UPI IDs / QR Code?
- The UPI ID should properly show the name of the intermediary, followed by the short abbreviation of their category, for example “brk” for Brokers and “mf” for Mutual Funds.
- On the right side, the new and exclusive handle “@valid” should be present, followed by the bank name.
- On the confirmation screen, the app should show a white thumbs-up icon inside a green triangle.
- The QR code generated using the utility will have a white thumbs-up icon inside a green triangle and will display the UPI ID below the QR code.
Do investors also need to obtain new UPI handles to transact in the securities market?
No. The new UPI IDs are only for intermediaries to obtain. Investors can continue to use their existing UPI IDs.
Whom to approach if my transaction / payment fails with the new UPI ID?
The secure validated UPI ID of intermediaries will use the same banking channel as the earlier generic UPI handles. In case of any technical difficulty, investors are requested to approach their respective bank.